We are experiencing processing delays on some items due to carrier volume and Covid-19 related precautions.
Please note, this also appears on the product page if the item is due to delays.

 

FREE SHIPPING IN THE U.S. On Orders Over $50!

 

How Can We Help You?

If you have any questions or found something confusing, check out our Help Center or contact us:

Email us at support@brayola.com

 

Shipping & Handling

We offer the following shipping methods:

United States

Shipping Method Delivery Time Cost

Standard - Varies

5-9 Business Days

Orders can take up to 1-2 days to process.

FREE for orders over $50.


$5.99 for orders under $50.

Priority - FedEx Ground or USPS Priority Mail

2-4 Business Days

Orders can take up to 1-2 business day to process, excluding weekends and holidays. Orders are shipped on the next business day.
Saturday and Sunday delivery options are not available.

* $10.95
Express - FedEx

Express Shipping - 2 Business Days

Express Shipping - 1 Business Day

In the United States only via FedEx. Express shipping does not deliver to PO, APO/FPO boxes. Saturday and Sunday delivery options are not available. 

Orders can take up to 1-2 days to process,excluding weekends and holidays.
You may experience longer delivery times for all shipping methods when shipping to Hawaii, Alaska and other remote areas. 

$25 for

Express Shipping - 2 Business Days


*$35 for

Express Shipping - 1 Business Day

2ND DAY DELIVERY - 2 Business Days

Place your in-stock order by 12pm EST, Monday - Friday

NEXT BUSINESS DAY DELIVERY - 1 Business Day

Place your in-stock order by 12pm EST, Monday - Friday

* Shipping is not available for shipments to PO boxes, APO's or FPO's.
You may experience longer delivery times for all shipping methods when shipping to Hawaii, Alaska and other remote areas.

Return Policy

At Brayola, we work hard to keep our customers happy by providing the very best products from top-rated brands. If you're not 100% satisfied with your purchase, we will gladly accept returns of items that are unworn, unwashed, and with their original tags and/or packaging within 30 days of delivery.

In order to receive a full refund, we ask that your returned items be intact and free of any signs of wear.

Returns will be subject to Quality Control by Brayola. If the item does not meet the requirements, they will not be refunded or sent back to the customer.

 

Damaged Items

Items that are missing tags or appear to be worn will not be accepted for return. This includes items returned with an odor, stains, holes, rips or any other indication that item has been used, worn and/or washed. Considering the intimate nature of our merchandise, Health Code Regulations prohibit us from accepting the return of any packaged underwear, shapewear, and hosiery that have been opened.

 

Final Sale Items

Final sale items are always noted in their respective pages and cannot be returned. Clearance items are always considered final sale and non-returnable. If you receive a final sale item that is damaged, please contact our customer service team at support@brayola.com.

 

 

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International Shipping Options

Dear Customer, currently we do not ship internationally.

I WANT TO SHOP AS A US CUSTOMER
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